COVID-19 Safety Protocols
Dear Form Physio and Rehab community,
Form Physio and Rehab remains open to see new and current clients for physical therapy appointments.
Because physical therapy services are considered an essential healthcare business, we want to help reduce stress to medical teams on the front line that might otherwise increase your need to go to doctor’s appointments, urgent care, or the emergency room. By being proactive to get the help you need now, you’ll reduce your exposure to COVID-19.
It has always been our priority to maintain a safe, sanitary, and welcoming environment AND we will be taking additional precautions moving forward, adhering to current guidelines. Our physical therapists may alter treatment protocols to keep you at a safe distance from others.
What are our safety protocals and how will this affect your experience?
- Full Vaccinated - Everyone in our team is fully vaccinated!
- Rapid Tests - In an effort to stay proactive and preventive instead of just reactive, everyone in our team is doing a rapid test every Sunday.
- Masking Our Feelings - All employees are wearing surgical masks and all clients are also required to wear a mask as they enter the clinic and for the duration of their time in the clinic. In fact, most of the time we’re wearing 2 masks! You won’t be able to see it but know that we are smiling and happy to see you!
- Super Clean - We do a deep cleaning of our clinic every morning before we open at 9am and disinfect every treatment room after each session and all equipment after it is used. There’s even a designated area in the exercise room for “used and dirty” equipment and we even have cute signs outside each treatment room to indicate if the room has been cleaned! We’re also cleaning all common areas such as the waiting area and door handles throughout the day.
- Clean Hands - Hand sanitizers are readily available throughout the clinic. Our therapists are cleaning their hands before and after every session and we encourage you to do the same. In fact, some of our physiotherapists even spray themselves down with alcohol after each session.
- Extra Breathing Room - We’re all staying away from each other. At no point will you see our team in close proximity for more than a minute. We’re even ensuring that we eat our meals away from each other and at different times.
- Gloves - We wear single use gloves for every treatment. We only use one glove per client.
- Keep It Cool - We’re doing daily temperature checks of both staff and clients. We got to keep the clinic cool!
- Half and Half We’ve split our team into 2 groups to further minimise interactions. One group comes in to work on Monday, Wednesday and Thursday. The other group comes in on Tuesday, Friday and Saturday.
- Stay Home, Stay Safe - Especially now. We are asking anyone that is in a high-risk group or who lives with someone at risk, showing any symptoms of illness, or has been exposed to please stay home. We will still be here when it is safe for you to come in and we can even help you now by our Virtual Physiotherapy option.
- Constant Reminders We have constant reminders via email and SMS before clients appointments that if they are feeling any symptoms, that they should let us know and cancel their appointment.
How do I make an appointment?
As always, our phones remain open during normal business hours. Call us at 095-569-3298 to book an appointment. In-person appointments are with limited staff and extra precautions to keep everyone safe, so please be patient.
We have missed you and are looking forward to seeing you again – safely!
With gratitude,
Rikhi Anandsongkit
Or
